OFFICIAL KOIN55 DOCUMENT

Koin55 Terms & Conditions — Platform Usage Terms for Malaysia

Please read these Terms & Conditions carefully before using the Koin55 platform. By registering or using our services, you agree to all terms stated herein.

Last Updated: 1 January 2026 | Applicable to: Malaysia

Key Things You Need to Know

A summary of six key points in Koin55's Terms & Conditions that every Malaysian member should understand.

Account Eligibility
Only individuals aged 18 and above are eligible to register and use the koin55 platform. Each person is permitted one account only. Registration details must be accurate and valid — accounts using false information will be suspended immediately.
Deposit & Withdrawal MYR
All transactions on koin55 are in Malaysian Ringgit (RM). Minimum deposit is RM 10 via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX. Withdrawals are processed within 1–3 business hours, subject to account verification.
Bonus & Promotion Terms
All bonuses are subject to the specified rollover requirements. Bonuses may only be claimed once per promotion unless otherwise stated. koin55 reserves the right to void any bonus obtained through misuse or fraudulent means.
Security & Privacy
Koin55 protects your personal data with 256-bit SSL encryption. Your information will not be shared with third parties without your consent, except as required by law. For further details, please refer to Privacy Policy us.
Game Rules
All games on Koin55 — including Live Casino, slots, Sports Betting, lottery, and baccarat — have their own rules. Players are responsible for understanding the rules of each game before playing. Results recorded by the system are final.
Responsible Gaming
Koin55 is committed to responsible entertainment. We provide self-control tools such as deposit limits, betting limits, and self-exclusion options. If you feel that gaming is affecting your daily life, reach out to our support team for immediate assistance.
Please Read Carefully

This Terms & Conditions document constitutes a binding agreement between you ("Member") and Koin55 ("Platform"). By registering, logging in, or using any Koin55 service, you are deemed to have read, understood, and agreed to all terms set out below.

01 Acceptance of Terms

These Terms & Conditions ("Agreement") constitute a legally binding agreement between you as the user ("Member") and Koin55 as the platform operator ("Koin55", "we", "platform"). This Agreement governs all aspects of your use of the Koin55 platform, including but not limited to account registration, deposits and withdrawals in Malaysian Ringgit (MYR), and use of casino games, Sports Betting, lottery, and all other products offered by Koin55.

By registering a new account, accessing the platform, or using any of our services Koin55, you expressly confirm that you have read these Terms & Conditions carefully, understand their contents, and agree to be bound by them. If you do not agree with any part of this Agreement, you are advised not to use the platform Koin55.

Koin55 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time without prior notice. Changes take effect immediately upon publication on this website. Your continued use of the platform after any changes are published constitutes your acceptance of the updated terms.

02 Eligibility & Registration

To register and use the platform Koin55, you must meet the following eligibility requirements:

  • Be at least 18 years of age on the date of registration
  • Be an individual with full legal capacity to enter into a binding agreement
  • Not subject to any legal prohibition against using online gambling services
  • Register using accurate, complete, and up-to-date personal information
  • Has never been suspended or banned from using the platform Koin55 previously

Each individual is only permitted to hold one (1) account at Koin55. Opening multiple accounts under the same individual — whether using different names, phone numbers, email addresses, IP addresses, or payment methods — is strictly prohibited and may result in the suspension of all related accounts and forfeiture of any existing balances.

Identity Verification

Koin55 reserves the right to request identity verification at any time, including copies of your identification card (MyKad), bank statements, or other supporting documents. Failure to provide the required documents within the stipulated timeframe may result in temporary account suspension until verification is complete.

03 User Account

As an account holder Koin55, you are solely responsible for all activity that takes place under your account. This includes all bets placed, deposits made, withdrawals requested, and any communications sent through your account.

Account Security

You must keep your password and account login details confidential at all times. Koin55 recommends that you:

  • Use a strong, unique password that is not used on any other platform
  • Do not share your login details with anyone, including family members
  • Log out of your account after every session, especially on shared devices
  • Immediately notify Koin55 if you suspect any unauthorised access to your account

Koin55 will not be held liable for any losses arising from your failure to maintain account security, including sharing your password or unauthorised third-party access.

Account Information

You agree to keep your personal information on Koin55 up to date whenever changes occur. Inaccurate or outdated information may cause delays in transaction processing or account verification. Koin55 is not responsible for any losses resulting from outdated account information.

04 Deposits & Withdrawals

All financial transactions on the platform Koin55 is in the currency of Malaysian Ringgit (MYR) only. We do not accept any foreign currency. The payment methods accepted by Koin55 are as follows:

  • Digital Wallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
  • Instant Transfer: DuitNow
  • Online Banking (FPX): Maybank2u, CIMB Clicks, and other major Malaysian banks

Deposit Requirements

  • Minimum deposit: RM 10 per transaction
  • Maximum deposit: Subject to payment method and account tier
  • Deposits are processed instantly upon confirmation from the payment provider
  • Deposited funds are non-refundable except in cases of technical issues acknowledged by Koin55

Withdrawal Terms

  • Minimum withdrawal: RM 30 per request
  • Withdrawals are processed within 1 to 3 hours on business days (Monday–Friday, 9am–6pm)
  • Withdrawal method must match the deposit method used
  • Identity verification (KYC) may be required before your first withdrawal is processed
  • Any withdrawal attempt suspected of fraud will be placed on hold pending further investigation
Member Fund Protection

Funds you deposit into your account Koin55 are held separately from the company's operational funds. This ensures member funds are always protected and accessible at any time without interference from the platform's internal operations.

05 Bonus & Promotions

From time to time, Koin55 offers a variety of bonuses and promotions to both new and existing members. All bonuses and promotions are subject to the following terms:

  • Every bonus comes with requirements rollover (wagering requirement) that must be met before a withdrawal is permitted
  • Bonuses may only be claimed once per promotion unless otherwise stated in the relevant promotion terms
  • Bonuses cannot be transferred between accounts or converted directly to cash without meeting the rollover requirements
  • Koin55 reserves the right to void any bonus suspected of being obtained through illegitimate means, fraud, or system abuse
  • Members found using more than one account to claim the same bonus will be suspended and all bonuses forfeited
  • Promotions are subject to change or withdrawal at any time without prior notice

Koin55 reserves the right to interpret and make final decisions regarding the eligibility of any bonus claim. The decision Koin55 on all matters relating to bonuses and promotions is final and binding.

06 Betting Rules

Platform Koin55 offers a wide range of game and betting categories, including Live Casino, online slots, Sports Betting (Malaysia Super League, EPL, badminton, e-sports, and more), lottery, and baccarat. Each category has its own specific rules that all members must adhere to.

Sports Betting

  • Confirmed bets cannot be cancelled or amended except through the "Cash Out" feature (where available)
  • The odds displayed at the time a bet is placed are the odds that apply — any change in odds after a bet is confirmed does not affect existing wagers
  • In the event of a match cancellation or disputed result, Koin55 reserves the right to void related bets and return the wager amount to the member's account
  • Bets placed on badminton matches, Malaysia Super League, and e-sports are subject to their respective market rules

Casino & Table Games

  • All Live Casino, baccarat, and slots game results recorded by the system Koin55 is final
  • In the event of a technical disruption that prevents a game from being completed, Koin55 reserves the right to void the round in question and refund the wager
  • Any attempt to exploit system bugs or technical vulnerabilities in games will result in immediate account suspension

07 Responsible Gaming

Koin55 committed to promoting a responsible gaming culture among all our members in Malaysia. We believe that good entertainment is entertainment enjoyed in moderation — without compromising your quality of life.

Platform Koin55 provides the following self-control tools, which you may use at any time through your account settings:

  • Daily/Weekly/Monthly Deposit Limits: Set a maximum amount you can deposit within a given period
  • Betting Limits: Set a maximum limit on how much you can wager in a single session or per day
  • Cool-Off Period: Temporarily suspend access to your account for 24 hours, 7 days, or 30 days
  • Self-Exclusion: Close your account permanently or for a specified period

If you feel that your gaming habits are beginning to negatively impact your life, relationships, or finances, we encourage you to contact our support team right away Koin55 or visit the Responsible Gaming for further information and assistance.

08 Prohibited Conduct

Use of the platform Koin55 is subject to compliance with the prescribed code of conduct. The following activities are strictly prohibited and may result in account suspension or closure, as well as forfeiture of any balance:

  • Opening or operating multiple accounts (multi-accounting)
  • Using automated software, bots, scripts, or any technical tools to manipulate games or systems
  • Colluding with other players to cheat or manipulate game outcomes (collusion)
  • Exploiting technical bugs or system vulnerabilities — any winnings obtained through such means will be voided
  • Using the platform Koin55 for money laundering or illegal financing activities
  • Submitting false identity information or using another person's identity
  • Any form of fraud in the deposit, withdrawal, or bonus claim process
  • Threatening, harassing, or abusing the customer support team Koin55

Koin55 reserves the right to investigate any account suspected of involvement in the above activities and take appropriate action, including reporting to the relevant authorities where necessary.

09 Account Suspension & Closure

Koin55 reserves the right to suspend, restrict, or close any member account at any time with or without prior notice under the following circumstances:

  • Violation of any part of these Terms & Conditions
  • Suspected fraud, money laundering, or other illegal activity
  • Failure to provide the requested identity verification documents within the specified timeframe
  • Legal obligations or orders from regulatory authorities
  • Account inactive for more than 12 consecutive months

In the event an account is closed due to a breach of the Terms & Conditions, Koin55 reserves the right to forfeit any remaining balance in the account. For closures due to other reasons, any valid balance will be returned to the member upon completion of the verification process.

Members may also request self-closure of their account by contacting the support team Koin55 via Live Chat or email at support@koin55.my. Self-exclusion requests will be processed within two business days.

10 Intellectual Property

All content found on the platform Koin55 — including but not limited to logos, trade names, designs, graphics, user interfaces, text, software code, and multimedia content — are the exclusive property of Koin55 or the relevant licensor and is protected under Malaysian intellectual property law.

You are not permitted to:

  • Copying, distributing, republishing, or displaying any content Koin55 without prior written consent
  • Modifying, adapting, or creating derivative works from platform content
  • Using trade names, logos, or brand identities Koin55 for commercial purposes without authorisation
  • Reverse engineering any software or system Koin55

11 Disclaimer & Limitation of Liability

Platform Koin55 provided "as is" without any express or implied warranties. Koin55 does not guarantee that the platform will operate without interruption, be free from errors, or be available at all times.

To the extent permitted by applicable Malaysian law, Koin55 will not be liable for:

  • Any financial losses incurred while using the platform, including betting losses
  • Service disruptions due to system maintenance, technical issues, or circumstances beyond our control
  • Indirect, incidental, special, or consequential damages arising from the use of or inability to use the platform
  • Actions or omissions by third parties, including payment service providers

12 Amendments to Terms

Koin55 reserves the right to amend, update, or replace these Terms & Conditions at any time. Members will be notified of any material changes via in-platform notifications or registered email at least 7 days before the changes take effect, unless immediate changes are required for legal or security reasons.

The "Last Updated" date shown at the top of this document will be revised whenever changes are made. Continued use of the platform Koin55 after any amendment is published will be considered your acceptance of the revised terms. If you do not agree with the changes made, you have the right to close your account by contacting our support team.

13 Governing Law

These Terms & Conditions and all relations between members and Koin55 is governed by and construed in accordance with the applicable laws of Malaysia. Any disputes arising in connection with this Agreement or the use of the platform Koin55 should first be resolved through good-faith negotiation.

If a resolution cannot be reached through negotiation within 30 days of the written notice being submitted, the dispute may be referred to a court of competent jurisdiction in Malaysia. Both parties hereby agree to submit to the exclusive jurisdiction of Malaysian courts for all matters relating to this Agreement.

14 Contact Us

If you have any questions, concerns, or feedback regarding the Terms & Conditions Koin55 our team is always ready to assist you through the following channels:

  • Email: support@koin55.my
  • Live Chat: Available 24/7 via the Koin55 platform
  • WhatsApp: Contact us via the WhatsApp button within the platform

Support team Koin55 operates 24 hours a day, 7 days a week in both Bahasa Melayu and English. We will endeavour to respond to all Terms & Conditions enquiries within one business day.

REGISTER FREE — START NOW
Know Our Terms — Ready to Play on koin55?

Register a koin55 account for free in under two minutes. Deposit as little as RM 10 via Touch 'n Go, DuitNow, or Maybank2u and enjoy over 1,000 games today.

Free Registration Minimum Deposit RM 10 24/7 Support 256-bit SSL
Responsible Gaming Warning

All games on koin55 are for entertainment purposes only. Always set a spending limit before you play and never wager money you cannot afford to lose. If your gaming habits are starting to affect your daily life, please seek help immediately. Visit the Responsible Gaming us for more information. Koin55 services are available to individuals aged 18 and above only.

Bahasa Melayu